1 hour ticket response
We are devoted to offering a swift and proper solution to every trouble ticket sent by a customer. Our practiced help desk team members will examine your question and will think of the most efficient option. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average trouble ticket response time has proven to be twenty minutes.
A First–Class Client Support Service
Each member of our client support team has several years of experience in the cloud hosting plans field and the vast majority of them have been with us for at least 5 years. They all are prepared to respond to all your queries in the most competent manner possible.
An Easy–to–Navigate Help Center
In the Online Control Panel you can find an easy–to–browse Help Center section where you can find quick tips on how you can use our hosting services. You can find the answers to your inquiries in the F.A.Q. repository, see more information in the web hosting account administration articles or check out our educational video tutorials.