A 99.9% Server Uptime
The principal benefit of developing your own cloud hosting platform is that you don’t have to be worried about compatibility issues – you design a specific set of software applications in such a way so as to work with a given set of hardware components. The result is something much more steady and dependable, since there are fewer possible chances of failure. We have built our cloud hosting platform atop proven hardware parts together with a significantly modified version of Security–Enhanced Linux so as to create a completely risk–free home for your own web sites.
That’s the reason why, with all our cloud hosting plans packages we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also set up our own internal network in each one of our datacenters. Everything is based on top–class hardware components provided by Juniper. Moreover, on each and every router, we have placed a firewall with a sophisticated algorithm in order to filter all questionable requests.
Thus, in each of our data centers – in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your hard–earned cash at stake, you cannot feel really safe. This is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel satisfied with our hosting service or in case you wish to get an even more robust hosting solution, such as a VPS plans or a dedicated web hosting plans – we’ll give you a full refund, without any secret costs or return taxes.
24/7 Technical Support
We have attentively handpicked each individual member of our 24x7 support department to make sure that we can offer you the very best support service that you can possibly get. Each of our technicians has several years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. Moreover, they’re available to you 24/7 – you can contact them at any moment and they will reply to you ASAP.
Their average response time is less than twenty minutes, whereas with many other hosting vendors you are forced to wait around for days. Besides, we offer a 1–hour response time guarantee. No matter what happens, your queries will be replied to within an hour.